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We believe that luxury is more than just about the cars we sell. It’s also about the way we treat our customers. We’re dedicated to ensuring you receive exceptional service from the moment you walk in. Discover why we're your go-to luxury dealership in the Florida Panhandle. We can’t wait to meet you.

Certified Pre-Owned Vehicles
Each Cadillac CPO vehicle is thoroughly inspected, reconditioned, and includes two factory-backed limited warranties with roadside assistance.

Buy From Home
Online Shopping Simplified. Pick your car, build your plan, and arrange delivery. All from the comfort of home.
Our Reviews
I was charged for diagnostic fees that I was told would be dropped if my car was fix at service shop
I purchased my Buick in 2021 and I have it serviced at the dealership. Jessica has been excellent at getting me in and out because in retirement Pam and I are a one car family. Jessica did an excellent job just recently, Hat Tip to the mechanic and the shuttle drivers, John Henry and Noah. My Service Dog Jack loves the place. Scheduling was also excellent. Liam Holliday
We would recommend Brad Howard our salesman he was very thorough and informative about our purchase of our 2025 GMC Denali Ultimate. We love the truck.
Enjoyed buying my new car. Shelli was great! Pleasant experience! I love my new encore !
Nick Mason made this about as easy as it could've been! Awesome knowledgeable guy hands down easiest new car purchase I've ever made!
Mr. Bob was very Friendly and through with me,i,explaining to me about my car. I appreciate that.
Nick Mason spent the last month getting me the exact car I wanted! From ordering it from the factory to all the additional dealer installed items I wanted. He is exactly the type of salesman I was hoping for. I couldn’t have asked for a better salesman. Thank you Nick!
Nick was great. No nonsense and extremely helpful getting through the whole process. A+
Great customer service. Salesman didn’t have what I wanted but had a model higher. He fought the good fight to get me into it but at the end of the day I just couldn’t afford it. Facility was clean, test drive was great, friendly atmosphere.
I always have a pleasant experience whenever I get my vehicle serviced. Desean has been my maintenance advisor for about four years. We’re on my second Cadillac and I’m already looking forward to my next one. I couldn’t ask for better service. EVERYONE at the dealership is so friendly and helpful. I also had a great experience a few weeks back with the parts people while getting the battery in my remote changed out.
Mr. Mason helped me get the car of my dreams! He was extremely helpful, a great listener, very courteous. He’s great with children and helped keep them entertained while I signed paperwork. I couldn’t have met a better salesman. He was very persistent and rufused to give up on my dream! And he helped to make it true. A real car hero!
Nick Mason Was Very helpful and made this process Absolutely Easy and less stressful! He's an amazing salesman and made the whole process feel like I was talking more to a Friend than a Salesperson!! Thank you Nick Mason for making this purchase an awesome experience!! I Will Definitely request Nick again in a future Deal!

Welcome to Step One Cadillac Pensacola
At Step One Cadillac Pensacola, we’re proud to be your go-to destination for new Cadillac vehicles, luxury SUVs, and certified pre-owned models across the Florida Gulf Coast. As your local Cadillac dealership in Pensacola, we serve drivers from Gulf Breeze, Navarre, Milton, and beyond with a carefully curated inventory of Cadillac cars and SUVs designed for comfort, power, and innovation. Whether you're searching for the sophistication of a CT5, the bold presence of an Escalade, or an all-electric LYRIQ, our expert team is here to help you drive away in a Cadillac that matches your lifestyle.
Cadillac Pensacola offers a premium dealership experience from start to finish—including competitive financing options, Cadillac lease specials, and white-glove customer service. Looking for a Cadillac dealer near you? Step One Cadillac makes it easy to browse our inventory online or stop by for a test drive. We also provide certified Cadillac service and genuine parts, so your luxury vehicle stays in peak condition long after you leave the lot.
Whether you're shopping for a new model or simply exploring options, Cadillac of Pensacola is here to exceed expectations for drivers from Crestview, Destin, and Santa Rosa Beach. Come discover why more customers are choosing Step One Cadillac Pensacola—where world-class vehicles meet hometown hospitality.